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Managing Client Conversations: Strategies for Clear Communication and Conflict Resolution (Leadership Series – Part 2)

Managing Client Conversations: Strategies for Clear Communication and Conflict Resolution (Leadership Series – Part 2)

Managing Client Conversations_Part 2_675

Enhance your legal practice with essential communication strategies in this focused 60-minute CLE program. Delve into practical solutions for the most common challenges attorneys face: setting clear client expectations, handling difficult conversations, and resolving conflicts effectively. Learn through real-life examples how to steer discussions confidently, prevent misunderstandings, and maintain client trust even in complex situations. This session equips you with the tools to turn potentially contentious interactions into opportunities for building stronger client relationships and reducing the risk of grievances. Elevate your practice by becoming more adept at the critical art of client communication.

THIS WEBINAR IS PART 2 OF THE 4-PART "LEADERSHIP SERIES".

• PART 1 – Accelerating Law Firm Success – September 4, 2024 – 1:00pm

(1.0 MCLE Credit in Law Practice Management)

• PART 2 – Managing Client Conversations – September 11, 2024 – 1:00pm

(1.0 MCLE Credit in Skills)

• PART 3 – Optimizing Your Legal Team in a Hybrid World – September 18, 2024 – 1:00pm

(1.0 MCLE Credit in Law Practice Management)

• PART 4 – How to Delegate Without Micromanaging –September 25, 2024 – 1:00pm

(1.0 MCLE Credit in Skills)

PACKAGE PRICE AVAILABLE! 

$195 NYSBA Member | $395 Non-Member (Includes all 4 webinars in the “LEADERSHIP SERIES”)

PLEASE NOTE: You must call the Member Resource Center at 1-800-582-2452 and ask for the Package Price to receive this special rate.

Start Date:
  • September 11, 2024
Start Time:
  • 1:00 PM
End Time:
  • 2:00 PM
Skills Credit(s):
  • 1.0
Total Credit(s):
  • 1.0
Region:
  • Virtual Participation
Format:
  • Webinar
Product Code:
  • 0PD61B
NYSBA Member Price: $75.00 Join (or renew) for special member pricing
Non-Member Price: $150.00
Sponsoring Committee Group
  • Committee on Law Practice Management
  • Committee on Continuing Legal Education