Conflict Management: Preventing the Dispute Before It Begins

In some cultures, we have been conditioned to believe that conflict is a “bad” thing to be avoided at all cost.  When conflicts cannot be averted, we resort to litigation or some adversarial process to resolve differences.  Dispute Prevention (DP) provides another way to preserve relationships, while saving money and time. DP has been around for some time and has many forms, but it is becoming more well known as an effective, important, and lucrative area of Dispute Resolution.

In this program, Ellen Waldman, one of the leading minds on Dispute Prevention, will put conflict into context and will differentiate between conflicts and disputes to show how DP can cultivate and enhance harmonious relationships in business, construction, workplace, family, estate, etc.

If you are looking for innovative ways to advise your clients and augment your legal or ADR practice, this program is the place to start.  

FACULTY:

Ellen Waldman 

Ellen has been deeply involved in the theory and practice of alternative dispute resolution for over three decades. A law professor for 27 years, she founded and directed her school’s court-connected mediation clinic, offering introductory and advanced courses in mediation, as well as seminars in therapeutic jurisprudence, mediation ethics and conflict management in bioethics. Former chair of the International Mediation Institute’s ethics committee, and task-force member for the California judicial council’s working-group on training requirements for court-connected mediators, Waldman has sought to focus attention on the qualification and ethics training of mediators. She most recently served as the Vice President of Advocacy and Educational Outreach at the International Institute for Conflict Prevention and Resolution (CPR), offering thought leadership in the realm of mediation and dispute prevention.  She has published more than 25 articles on numerous dispute resolution topics and crafted the first book-length treatment of ethical dilemmas in mediation, entitled Mediation Ethics: Cases and Commentaries. She is a co-author of the recently published text Preventing the Dispute Before It Begins: Proven Mechanisms for Fostering Better Business Relationships.