Beyond Words: Decoding Body Language and Silence in Mediation and Arbitration

As a mediator or arbitrator, the ability to accurately interpret nonverbal communication and reading between the gestures is essential. This body language and facial expressions training will deepen your ability to detect unspoken emotions and help assess credibility while fostering trust and building rapport. Join us as we decode body language and apply it to achieve fair and effective resolutions.

Moderators:

Charles J. Moxley, MoxleyADR LLC

Jeffrey T. Zaino, American Arbitration Association

Panelists:

Robyn Weinstein, Cardozo Mediation Clinic

Daniel M. Weitz, NYS Office of Court Administration

Luke Taylor, Crowdcopia