Consumer Arbitration Clauses in the Mass Filing Era

Mass arbitration is fundamentally transforming dispute resolution processes. This program is designed for general counsel, transactional lawyers, and arbitrators who want to navigate this complex and growing trend in consumer arbitration. The panel will begin by defining mass arbitration and examining key case law developments that have shaped its trajectory. Next, the panel will examine what drives these high-volume cases, using data on current trends from the American Arbitration Association.  The core of the course will be drafting strategies to manage the process and mitigate risk when drafting dispute resolution clauses.

– Historical Context and Early Consumer Arbitration

– Current Dispute Landscape and Trends

– Administrator Landscape and Mass Filing Responses

– Arbitration Clause Drafting and Analysis

– Best Practices and Strategic Considerations

Speakers:

Steven Blickensderfer, Esq., Krafton, Inc.

Hon. Carol E. Heckman, Esq., Lippes Mathias LLP

Moish Peltz, Esq., Falcon Rappaport & Berkman

Adam Shoneck, Esq., American Arbitration Association

Moderator and Speaker:

Kyle-Beth Hilfer, Esq., Hilfer Law