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On-Demand/Recorded

Leadership Series – Managing Client Conversations: Part 2

Leadership Series – Managing Client Conversations: Part 2

Managing Client Conversations_Part 2_675

In this program, you will:

  • Learn to set and manage realistic client expectations regarding case outcomes and legal processes.
  • Acquire skills to effectively handle sensitive discussions and deliver tough news while maintaining client trust.
  • Develop strategies for de-escalating and preventing conflicts, fostering clear and constructive client communication.

Speaker

Doug Brown, JD, The Law Firm Leadership Coach, CLO & Head Executive Coach, Summit Success International

Member Price: $75.00 Join (or renew) for special member pricing
Non-Member Price: $150.00
Published Date:
  • September 11, 2024
Format:
  • Online On-Demand
Product Code:
  • VPD61B
Skills Credit(s):
  • 1.0
Total Credit(s):
  • 1.0