Practical Solutions for Storing & Disseminating Communications

This class provides an overview of the various methods of digital communications available today and discusses the implications for attorney record-keeping and discovery practices. The panel will examine end-to-end encryption, analog versus digital security, SMS/MMS messaging, apps like WhatsApp and Telegram, and social media messaging. Throughout the panel discussion, this course will aim to provide best practices for attorneys to securely and ethically communicate with clients using modern technology.

Key Learning Objectives:

• Understanding the underlying features, functionality and terms of service for any communications platform you use to ensure data privacy and ownership.

•Formally logging and archiving relevant communications into your records management system.

•Preserving important communications on platforms that allow content deletion.

•Preserving client and third party communications with opposing and third parties before litigation.

•Updating engagement letters to address communication platform risks.